About / Reviews

my boyfriend LOVES this place and i love them too. i went in the other day to drop him off to pick up his car and the guys were really really nice to us. they did the service very quickly ("not a rush, we don't ever rush! we just gave you priority") and for a great price. plus i'm totally indebted to them because they know all the good spots/people so when i needed a new mechanic they recommended me to sokol at euro motorcars who i adore.

5 Advanced Autowerks - Mission

They fixed the mystery problem with my car and were helpful, accommodating and friendly -- alllll qualities I look for when dropping half a mortgage payment on something that I'd rather not need.Bonus: One of the mechanics looks like Pacey from Dawson's Creek. But, like, hot. And for the record, I wasn't a Pacey fan (or a Dawson fan, for that matter), but there's something about Pacey + mechanic that = YES PLEASE.But blah blah blah...enough with the objectifying of men. This is a serious review, I swear.Five stars for giving me a warm, fuzzy feeling about driving my car for another six years.Minus one star for the patchouli incense they have going on in the waiting area. Seriously you guys...if I wanted my hair to smell like hippies I'd spend more time in the Haight.Plus one star for being so damn nice and explaining everything for me eighty seven times.Grand Total = 5 starsBottom line: GOD FORBID anything else happens to my car any time soon, but if it does, I'd definitely go back.

5 Advanced Autowerks - Mission

i called 2-3 tire places to have my two front tires replaced. since my VW is all wheel drive, they wouldn't touch my tires unless they replaced all 4.thing is, my rear two were fine.that's when i called advanced, and i was finally talking to someone who knew what they were talking about. they changed the tires at a reasonable price, and even cleared some error codes that had recently showed up.the shuttle service was also pretty darn key in the morning!

5 Advanced Autowerks - Mission

I was driving to my friend's place this morning (8am) when my car suddenly started idling very roughly at a stop light and the check engine started blinking at me. At this point, I'm thinking I'm screwed. My sis told me great things about Advanced and her experience w/ her VW, and I've already had bad experiences with the local stealership, so after some multitasking I gave them a call while still on the road.I told them my car suddenly started idling roughly and they told me to bring it in ASAP - that was the first good sign. I brought it in and met Randy, who already knew what was wrong with my car from our initial phone call - a 30 second conversation. So it was really comforting knowing that these guys are VERY competent and experienced. They turned my car around in under 3 hours and I've already picked it up. They even advised me on how to get a refund from Audi on their service they performed today. Very, very satisfied.

5 Advanced Autowerks - Mission

Would it be wrong to patronize a repair/service shop because they owners and guys who work there are hot? If so, I don't ever want to be right.But seriously, these guys seem to know their stuff, are straightforward, honest, (and yes, dammit, nice to look at).

5 Advanced Autowerks - Mission

I was so impressed with Advanced, I joined Yelp to write this review.Bought and 03 A4 about six months ago. It's still under warranty, but knowing what I know about Audi dealers, I would never let a dealership touch my car. Took it into Advanced for an oil change, some minor adjustments and a general check. I have to agree with the other reviews -- fair, honest, fast, helpful, knowledgeable and friendly.The serviced the vehicle promptly and gave me a fair and honest assessment of the car. No repairs necessary. They could have hosed me on any litany of standard Audi problems, and 03 A4's are rife with them.Even though my car is still under warranty (and my power-train has a 100,000 mile warranty), I will go here instead of the dealership.Stay away from dealers, especially Royal -- that's a story for another post.

5 Advanced Autowerks - Mission

Advanced Audi is the best! Randy and the team at Advanced Audi have been taking great care of my 1997 A4 for several years now and I can't recommend them highly enough. I had been to other repair shops and it always seemed like I had to go back multiple times before everything was right. Advanced Audi performs every task right the first time, usually quicker and cheaper than they quote. My car has not had any problems since they have been taking care of it. It's kind of a bummer because they are so great to deal with, that this is the one shop where I wouldn't mind going back multiple times!

5 Advanced Autowerks - Mission

I can't believe I've been taking my car to Royal Motors for so long and never bothered to check Yelp. Could've saved tons of time and money had I done my research. The biggest plus of bringing my car to Advanced is that they don't simply plug your car into that "diagnostic computer system" and then charge $300 to tell you your gas cap is loose. I had a number of issues with my car and decided I had enough of Royal Motors- and tried Advanced. Aaron was very friendly and personable and immediately gave his thoughts on what may be wrong with my car (strange wax smell in my car...he thought a plastic bag may have melted in the exhaust)... In anycase, they treat you well and speak to you in layman's terms as opposed to trying to pretend that there are lots of technical issues with your car. Their billing is easy to understand- and I was happy to give them my money as they fixed a number of problems and didn't charge me for things that were no-brainers (loose gas cap causing engine check light to come on). They also have a shuttle that will drop you off where ever you need to go in the morning- this is very helpful, and the drivers are really nice, which I appreciate. One thing I would suggest to Advanced is to offer a basic vacuum/car wash, as I'm sure most customers would pay extra for that just so they can come back and pick up a nice clean car. (Although I'm not a fan of Royal Motors- I guess they were able to clean my car "for free" because they were overcharging me on everything else).Thank you Advanced, thank you Yelp.

5 Advanced Autowerks - Mission

Oh Randy... Oh Aaron... I hate to love them, becuase they take all my f__cking $$!! BUT, it's not becuase they're crooks, liers, or cheats (like all other Audi shops I've dealt with in this city).... It's becuase I drive a 1998 Audi A4 with 120K+ miles on it! As most late model, high mileage Audi owners will tell you, you never really know when your next trip to the shop will be. I've had 4 visits in the past month and a half! First a tune up, then some suspension work, then some more suspension work, and then... probalby the most sublime car mechanic experience I've ever had / heard of.....I had an after market stereo installed at good old Best Buy. I drop the car off, they work their magic, and I come to pick the car up that evening. I get in, turn the key, and start sweating bullets as I hear the most horifying grinding noise I've ever heard as I push down on the clutch. It litterally sounded like the whole transmision was going to explode and fly through the floorboard, and impale me in the head! So, needless to say, I was totally freaked out. I was certain it was the clutch, or the transmission, which in my mind = THOUSANDS of dollars in repairs, not to mention a tow to the shop (all on top of the $2000+ I've spent on the car in the last month). So I left the car there overnight, stayed up most of the night trying to figure out my best course of action, and woke up with only one idea in mind; Buy an hour of Aaron / Randy's time, and have them meet me at Best Buy, so we could diagnose, and if necessary pin the pimpled face manager up against the wall to tell us what happened, and how they plan on fixing it!So I called up the shop early that morning. Randy answered, and I tried to keep my cool as I was explaining the situation. I reluctantly propositioned him to come meet me at Best Buy, and he didn't even hesitate for a moment. He said "No problem Jeff. I'll get Aaron to meet you there." I'm sure Aaron was thrilled:-) Sure enough, Aaron strutted up, shook my hand, shook the managers hand, and started up the car. Not 3 seconds later he said very casually "starter switch", and turned off the car. He gave a quick explanation, wrote up a quick statement, and that was that. I pulled out my checkbook and asked him what I owed him... He said, "awe, no worries man". I was shocked. THIS is service at its best people. I challenge you to find any mechanic in this city that would even consider taking the time to do this, and then not even charge for it!!!! I took the car in that day, they fixed the problem, and I walked out of there feeling taken care of in a major way (even though I still handed over another $260 to get the starter switch replaced). I will forever be an Audi owner, and as long as I'm an SF resident I will forever be an Advanced Audi / VW service patron! High fives Aaron / Randy...

5 Advanced Autowerks - Mission

The best place to go. I went there the first time yesterday, and I'm floored by how great the service is. Randy and his crew are fantastic. I'm perplexed by some of the low ratings on yelp. I won't write a book about what I had done to my car there, but I will say the outcome was superb. Thank you Randy, Kevin and everyone at Advanced!

5 Advanced Autowerks - Mission
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