I have known Randy for years. I still comeHere for service when it's not under warranty. These guys will not bs you. Audi and VWs break - these guys fix em and unlike royal motors won't bullshit you and overcharge. They also will give you a ride, which royal will not. I've had three audi cars and I wouldn't take my car anywhere else for work (although now it's just oil changes as my car is new).

Extremely professional and down to earth guys who run a very tight ship over there in Potrero. My car died on me last week and having serviced it myself for the last couple of years I simply hadn't got the time so decided to drop it off here after a recommendation by a friend. A day later they called me and explained exactly what was wrong with my car after spending what I would guess at least 1.5 hrs diagnosing everything that was wrong with it. After returning to the shop I was brought out to my car and was shown exactly what each issue was and they explained to me in detail on what it would take to fix each item. As I stated above I have spent a great deal of time servicing this car in the past myself, and was able to see that his evaluation of the car was bang on. Simply put, it's the first time I've left a car in somewhere and received honest feedback about what is wrong and what needs to be fixed. The prices they were charging for each item to be fixed seemed very fair and it was broken up into "parts + labor", which made it easier to see where the major expense was.Unfortunately my car wasn't worth repairing but these guys listed everything that was wrong with it. They could have easily just got me back on the road and not listed the other major problems with the car. Instead I received a thorough evaluation of all issues with my car. Best of all about these guys is that I wasn't charged a single penny for they work they carried out. I felt bad not giving them any business, but they can be assured that I'll be back with my next car and will recommend them to all my VW & Audi friends, and being European I have quite a few of those.In summary, if you want hassle, large repair bills, bullshit repair salesmen then take your car over to Royal Motors....... If you're looking for honesty and a pleasurable experience I highly recommend these guys.I promise I'll be back guys,Thanks,Paul.

If you have a VW or Audi GO TO ADVANCE - if you don't have a VW or Audi, go get one so you can go to ADVANCE! I've taken my '01 VW to Randy and Team 3-4 times and each time they've been friendly, professional, and completely awesome. The two times repairs were required, Randy spent time with me to explain the repairs and show me the old and new parts. One other time was a service and this last time I took my car in and they recommended AGAINST making a potentially unnecessary repair (that's right)! I recommend Advance Autowerks to anyone who will listen. If I could give them 20 stars (5 stars per visit), I'd gladly do so.THANKS RANDY!

Love this place! Fantastic customer service. They never take advantage of a clueless car owner with dumb questions and imaginary car problems (me). Totally helpful and totally normal people.

Randy and the team at Advanced are a godsend. They were able to quickly diagnose my VW New Beetle that had suffered through multiple failed repairs at another shop in town, and had the expertise and relationships to bring everything to a great conclusion. I couldn't recommend them more highly.

This my new benchmark for customer service. Fantastic experience, good prices and helpful people. New home for the my v-dub.

Randy and team are very knowledgeable, dedicated, and extremely communicative. Great folks to know and I'd recommend them to anyone with an Audi or VW.

These guys are GREAT!!! I've had my car worked on there a few times and they've done a great job. They call and tell me what they have found that might need to be fixed and then they are very realistic on how much time I have before it absolutely must be taken care of it. They never push me into doing extra work and they are alwasy great at explaining everything they are doing.BUT even better than that... They helped me to get my catalytic converter replaced for free from the car dealer under my warrantee, even though my car was technically no longer under warrantee. They could have said nothing and had me paying them $1000, but they were very helpful and now I don't have to pay anything at all. Thank you, Thank you, Thank you!!My husband and I would recommend them to anyone with an audi or VW. In fact I think when I buy a new car I'll stick with one of those two brands just so I don't have to find a new mechanic.

Still awesome! I am seriously thankful to have these guys around and my 12 yr old Jetta is too. I recommend them to all my VW and Audi driving friends.

after figuring out the error code that was making me fail smog, googling to figure out how to fix it, staring blankly under the hood of my car and then crying because i am not the competent woman i thought i was, i called randy and told him what i needed. he assured me he'd try his hardest to do the cheap repair. i hate b.s. my family members were mostly blue-collar auto workers. as the "rebel" i drive a volkswagen. i maybe should've listened to my grandpa, however chevrolet cars aren't much better. but i digress...i ended up needing the costly new part but they explained WHY the old part didn't work - nobody in my past mechanic experience has ever done that! their customer service was awesome, i didn't feel weird leaving my car there overnight and they have a shuttle service that picked me up at work. i didn't leave with 6 other repairs i didn't want and the shop was SO clean. if you're a VW or audi owner and want a mechanic you can trust, give these guys a call!