About / Reviews

YAFSR. I have nothing but good things to say about these guys. I work in Palo Alto and live here in the City, so I've got quite a few choices for service on my 2004 A4. When trying to get an annoying noise diagnosed and fixed, a couple other Audi/VW mechanics couldn't even be arsed to get out of their chairs to take a listen--just commit a day to come in.When I went to Advanced, Randy promptly took my car on a testdrive, diagnosed the problem, and made me an appointment.The day of the fix was flawless, as well. Dropped the car off in the morning, used their free shuttle service to get home, and picked my car up late in the afternoon--they even stuck around for a bit when I ended up being late. Cost was what I expected and they even drew me diagrams of what happened.All around aces.

5 Advanced Autowerks - Mission

People from another planet. Once they didn't want to work on my Beetle because it would have been useless. So, you can get easily 2-3 grands for the labor but you suggest me to trade in the car ? Six stars. Now, bought the second Beetle and had it checked (compression, oil pressure, suspension, transmission.....normally a 100$ value), it comes out that the 40K service wasn't done at all (and I could have guessed it just for the dogwetness coming out the air filter). So, we schedule the job for the week after and I ask: how much do I owe you today? No probs, pay me next week. Yes, people from another world. I love VW gearheads. Should I mention the funny rides with their shuttles in the morning? Just added value, a zippy Vanagon ride.

5 Advanced Autowerks - Mission

I got tired of paying ridiculous amounts for basic services at the SF VW dealer. Thankfully I came across these guys a few months back and have now visited Advanced 3 times (2 oil changes and my 20K service).These guys are honest and actually use Mobil 1 oil - which meets the standards in the VW owners manual - unlike the dealerships that use castrol ?!? Sometimes I have to wait a week for an appointment but not a big deal and definitely worth it !

5 Advanced Autowerks - Mission

Yes, this place is getting another five star review. And damn it, it's well deserved too. I used to go to the Dealers that shall not be named (cough**ROYAL MOTORS**cough) and always left feeling gypped or ignored AND that I paid inflated prices for service. But these guys are great. Not only does Randy and co run a tight operation, but he is one of the most pleasant, helpful and fair guys to talk to about the car . Case in point, The guys doing my smog check told me I should get my serpentine belt looked at fast, but had no time to do it.. I called up Randy last week and even though he said he was booked for a week, he squeezed me in on emergency basis cause he said I shouldn't be driving around on a cracked belt. The door-to-door shuttle service with Boris is great too. That's service, people.And when I was leaving, Randy said my name correctly and used it when saying goodbye. For that, he gets a star plus. It may seem silly, but that personal touch is great.

5 Advanced Autowerks - Mission

The best VW mechanic in the city. Randy and his partners are very knowledgable, no bs, they fix your car and try to make it less expensive. As a plus, they have a shuttle service to the city. If you have a vw, this is a no brainer.

5 Advanced Autowerks - Mission

I have had my 99 Audi A4 serviced here twice. This is the most professional and efficient car repair shop I have ever dealt with. They seem very knowledgeable about Audis and the common issues/problems. The pricing is fair and straightfoward. Randy helped me get my car evaluated and fixed in less than 45 minutes. I highly recommend AAVS to all of my friends who own Audis or VWs. Now if only I could find a BMW shop that was 1/2 as good.

5 Advanced Autowerks - Mission

I am not a regular "Yelper", which will make the regulars not believe my review maybe? Still, While I've used Yelp a lot for restaurant recs and such, I've never felt a COMPULSION to really get on here and say "hey, you gotta go try this thing here..."Until now. I have to also admit, I had no idea whether I was talking to Randy or Aaron, but all the guys down there were incredibly nice, tried to fit everything to my schedule (picking me up and dropping me off well after their official shuttle time). It took them a while to get to my car (I mean, you can't do them all at once and actually fix anything, right?), but when they did they had my problem nailed in probably 20 minutes, fixed in an hour, and I was charged parts and one hour's labor... This wasn't something like a blown fuse or anything... My car had been running really unhappily for a few weeks, and now it's smooth as silk, and really a blast to drive again. If they had done just that, for a fair price, I'd probably recommend them to whoever ASKED me. But they had to go and be REALLY NICE all the time, ALWAYS offer to help me out without upselling, and offered free rides to/from the city, and wireless internet while I was in the garage to catch up on work. So, here I am, not being terribly descriptive about my issue - honestly, I don't think it's that important. If you car needs fixing, these are the guys. JUST GO HERE, tell them what's up, and they will help you out in a way that makes you certain you're not being scammed somehow. If you can find another mechanic/dealer/whatever that's car-related in the bay area, please let me know (can't hurt to have a backup). But, in the meantime, man, just use these guys. They are the greatest!(btw - I live in the East Bay, and while it's kind of a pain to drive all that way, it was WELL worth it)

5 Advanced Autowerks - Mission

cool dudes, great service. They know their stuff. Being a car nut and very comfortable installing or replacing anything in a car (engine swaps, turbo installs, suspension upgrades, etc...), they were very receptive to my diagnosis on my non functioning alternator. I could have done it myself, but german cars are notorious for linking everything into the ecu and I didn't want to mess anything up. Japanese cars are so easy to work on unlike their german counterparts which are very difficult sometimes. But I didn't want to take any chances. Although it took a little while for them to fix my car, I commend them for the quality.

5 Advanced Autowerks - Mission

What can I say, not since Batman & Robin has there been a more dynamic duo than Aaron & Randy. I mean these guys need capes or light sabers, or something that makes a "pop" or "bang" sound.I have been taking my car here for almost three years now and these guys shred the service and pricing of Royal Motors. It's not even close. They do as they say there are going to do and fix what needs to be fixed. No "extra" charges. No "hidden" costs. No "Do you mind if we keep your car an extra couple of days." No "We thought it was going to be $500 but it looks like it may be closer to $2500." No, "The flex capacitor is not under warranty." No, "Do these jeans make my ass look big." Oh wait, that was another review. Anyways, you get the idea.Just fast, friendly service and a good sense of humor in addition. Plus free drop-off and pick-up service. I mean what more can you ask for?

5 Advanced Autowerks - Mission

Fixed my problem car that no one else could. Randy is super friendly, mildly attractive, and even worked with me on the pricing. The most honest shop I have ever been to. They don't "over recommend" that you fix things that aren't broken and they'll even take you where you need to go. Same price labor as the dealer, however advanced provides much better service and they actually fix what they get paid for. Well worth the money

5 Advanced Autowerks - Mission
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