About / Reviews

Had a broken window system and couldn't close the windows on my Jetta. Immediate service was needed and Advanced Audi was good enough to help me out even when they had were actually booked solid for the next two weeks. The service was very professional and I never actually saw anyone in person since I work far way down the pennisula. They had a great system worked out and communicated well even though I was never on site. I was very impressed and would recommend them to anyone.

5 Advanced Autowerks - Mission

I've taken my Audi there about 3 times before. Top notch.So today I went in to get a rear taillight bulb replaced and to have them diagnose the "check engine" light. Within 5 minutes, the dude had changed my bulb, reset the "check engine" light and told me that I'd have to come back in if it came back on. Beauty!Oh, and I didn't pay a dime. Nuff said. 5 stars.

5 Advanced Autowerks - Mission

I felt like I'd reconnected with a trusted high school buddy from the first moment. Randy greeted me with his now legendary warmth, humor, and professionalism. No upsell, no scare sell. Randy performed the work as promised, finished ahead of schedule, coordinated a ride to the very block I was out running errands on, charged me fairly, and told me what to keep an eye on for optimal operation of my 2001 Jetta. The driver who picked me up, Kevin, had the same amiable spirit and made easy friendly conversation on the drive back to the shop. I never thought I'd say I'm looking forward to my next appointment, seeing these guys again and knowing that my car is getting only the best service necessary.

5 Advanced Autowerks - Mission

The first thing I hear as I walk up to the front desk is Randy on the phone:"No. No, we're going to do a ton of unnecessary work and extort you mercilessly." I knew that I'd found the right place for me. Owners Randy and Aaron are exceptionally forthright and professional, taking the time to patiently explain everything that they are going to be working on while adding a bit of levity to the whole process. My car has never run better. They always get it back to me faster than I expect it. They give me multiple phone calls updating me on their progress (much appreciated). Aaron once spotted me a small interior part that he had forgotten to install so that I didn't have to come back into the office to re-run my credit card. And you've gotta love any shop whose mechanics play thumping minimal house on the garage stereo.

5 Advanced Autowerks - Mission

I've been using them (Aaron & Randy) for over a year and they're just amazing -- it permeates from everything they do that they LOVE both working on cars AND providing customer service. You always get the straight dope from them, they're fabulous about discussing alternatives, and they're genuinely concerned about not wasting your money--not only on repairs but also on how they run the shop (like paying well for techs as opposed to for marble floors and high-rent). Most importantly, they're technically extremely competent and will do a top-notch job. The only drawback? All these damn Yelpers giving them awesome reviews, so now they're so busy that I have to schedule routine work well in advance (not that it makes a difference, and they've done a fast turnaround when I had a breakdown)

5 Advanced Autowerks - Mission

These guys are one of the best mechanics around. I've been there twice to get work done on my 1997 Jetta VR6. Both times they've been quick, accurate, professional, and not too expensive.Second time was in Sept, 2007 to "check engine light" - they hooked up computer and found out Mass Airflow Sensor was bad. $360 MSRP for part, they charged me $300 + tax + $100 for one hour labor. Hurray.I forgot exactly what they did the first time i went - but i remember loving the free wifi while i waited and getting a free shuttle back home.

5 Advanced Autowerks - Mission

If you have an Audi, then you NEED to have a good Indy, especially if you are out of your 50k warrantyForget the stealer with their $140/hr labor ratesThese guys charge 100/hr and took some off the top cuz I paid cashThey were well recommended on and off yelp at such other Audi enthusiast community sites as audiworld.com and now defunct 1.8t.org , and prolly vwvortex.com(All of them are also an invaluable resource if you really want to learn more about your sweet ride)At the garage, It's quite obvious that they are well experienced and only work on vws and audisI had customer provided h-sports installed, Now she rails turns even tighterThey said it took 3 hrs, on the allroad forum they say only 1.5 hrs, oh wellThey also replaced some missing bolts in the belly pan than only the dealers must have lostEven more important is that they will act as your advocate (when it comes to insurance/warranty claims) and gave me an inside referral so I could purchase an aftermarket extended service contract from a large insurer who only sells them thru dealers when you buy a new or used car at time of purchase.In other words you have to get it when you but the car.In my case, I wanted to wait till the last possible moment (b4 the 50k was up) to plunk down 3.5k for a 6yr 100k mi premium planThe shop is not in a hilly area and bicycling to and from the place is a breeze, there is also light rail/trolley line along 3rd st and the have drop-off pickup servicesHopefully I wont have any probs, but if I do, I know where to goUpdate 10/9/07: Same for regular service, I also think Randy in doing meth and running in a hamster wheel, he's always so hype when I go there. Even got another referral for some custom wiring work and contact info for someone else who rides bmx, lives in the city and has an allroad, talk about working the network...

5 Advanced Autowerks - Mission

What a happy place to take my car! The people that worked there were friendly, honest, and didn't even want to look at the estimated cost of the work that Royal Motors was about to charge (outrageous)! They looked at the car and gave us their own estimate (at almost 1/2 the cost of Royals). They were professional and fixed my car.The end result...happy car= happy Dara= happy husband. the end.

5 Advanced Autowerks - Mission

Hands down one of the best Audi shops I have ever used. They were fast, efficient, and had my coil packs changed within 24 hours after I got my car towed to them. Well done. Well done indeed. I just moved to the Bay and I know my Audi likes its new doctors.

5 Advanced Autowerks - Mission

I LOVE Advanced Audi Volkswagen Service!Randy and his team of mechanics are like SURGEONS and they treat my 1999 Volkswagen Beetle like a real baby! I have been their customer for over a year and they consistently:* charge VERY reasonable prices. One time I went to the Volkswagen dealership in Redwood City to mount my license plate and bracket onto the front of my Beetle. The guy tried to charge me $150! I said "no way jose" and went to Advanced Audi - - they did it for $30!! I love these guys!* Advanced Audi's free pick-up/ drop-off ride service is AWESOME - - I don't have to worry about trying to bum a ride in the middle of the workday from my friends or roommates,* patiently explain my car's mechanical problems in detail,* promptly return all of my phone calls,* keep me updated with progress reports,* are well-stocked with supplies (like coolant and tail lights),* are organized, polite and courteous - - Advanced Audi is the BEST in customer service!!!A big THANK YOU to Randy and his amazing crew. =)~Danica

5 Advanced Autowerks - Mission
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