Hands down best mechanics I've ever met. These guys are incredibly honest. They will show you the damaged parts they've replaced and break down every item on your bill with you. They've worked on my car several times and even helped me over the phone when I was stranded in Sacramento. I only wish they worked over the weekend. Love Advanced Autowerks.

I thought I was lucky to win my car "Rosie" (Audi TT Roadster) at a fundraiser event a few years ago, but the maintenance cost that accompanies an Audi is another story for a school teacher's salary. But my luck continued when I was referred to AA through a fellow Audi driver, and I wouldn't go anywhere else from now on--much better deal than the dealership.The shop is meticulously organized and interlaced with humorous additives, including the friendly shop dog. But it's the guys behind it all that generate the atmosphere of trust. Rosie needed some (tons of) love, but I was reassured on the phone that the repairs were all normal wear-and-tear--nothing I had caused. I did not feel at all like they were playing games with me as a female driver (I do my own Audi research to make sure). The staff is fabulous and the repairs were done wonderfully. I even got a tour of my old car parts to show me just how bad they were. Car was returned sparkling too!I had a follow-up concern with my electronics after the work was done, but I was scheduled for surgery and couldn't bring the car back for a month. I was contacted immediately and it worked out that Randy was coming through my city soon on business and was able to stop by to check out my concern. The point is, great customer service is rare to come by, and I appreciate all the help so much. I sing your praises! Thank you!

Best auto experience I've had. Outside of the sketchy location way south of the ballpark(...they pay for your cab to get home), it was great!!! The guys are awesome, honest, straightforward, and quick. The waiting room is clean and I left feeling really good about the whole thing. Really positive great experience.

I went to Advanced expecting to pay $120 to replace a break light (that's what Royal Motor Sales quoted me) but walked out with a complimentary break light replacement.I had been there only once (to change the battery and fix a malfunctioning sensor which BTW was also a very positive experience) so their gesture took me by surprise. Overall, great service, fair price, trustworthy and most importantly they know Audis inside and out.

After 8 years on warranty with Royal Motors took my A6 here for the first time. Overall - very positive experience. Yes, they did find more issues than what I brought it in for and yes it was costly; however, that was my expectation for an 8-year-old car. The repairs were done within a day, all the problems I had were fixed, and guys were very professional. Definitely will continue using them for any major repair work needed in the future. They are a bit off the way but T-line makes it suck less and they happily give you 4 coins for a round trip MUNI ride.One wish for improvement (if you guys do read these) is to have the car washed when it's handed back. It's a nice touch - easy to do and goes a long way: "here is your car - all fixed and clean and ready to be loved". Perhaps you just didn't have time; I'm still a happy customer and definitely recommend this shop to Audi owners.

These guys are absolutely great. They're honest, stand by their work, they know their cars, they give great, solid advice. I've been going here for several years. I'm only still driving our Passat because of them. I had brought the car to another shop with a great reputation, and they recommended a major repair of several components for hundreds of dollars. I brought the car to Advanced, and Randy said "I know your car, and I know you. I think I know what it is, and it's not what you think". They fixed it for under $50. Another time, the part they put in failed after 3 years (through no fault of their own), and they STILL redid the job for free. I will bring our car only to Advanced as long as I have the car, and when I finally replace it, I'll get another VW so I can still go here.

This is a very reputable business and the car choices we make can often dictate the cost to maintain the quality of the engine. Randy always provides clear information and alternatives to servicing needs if available. These guys are experts and have a history to prove it. We have purchased 3 cars from Randy to date and all have served us very well. They will take care of you right away if you have an urgent need and they will ensure you have transportation to go about your day. I highly recommend this business as a trusted source for your vehicle and they will be upfront and honest about the servicing needs.

the guys know their s__t. they are fun and will give you the straight dope on your ride. mine...didnt' fare too well in the straight dope category, but at least it was not what the dealer told me: "we need to replace the entire exhaust system". They understood a borla cat back system was in place and got the damn thing smogged/working. dealer had NO CLUE.if you have a modified audi or vw, use them. nobody better in the city.

Simply Awesome! I had originally got a quote from Royal which was way too high. So I went on yelp and found Advanced Autowerks. They ended up charging me about half of what Royal quoted me. The people here at Advanced are extremely nice and did a great job! And I when I paid cash they gave me a 10% discount! Definitely bringing my car here in the future for sure. Thank you Advanced!

I can't speak highly enough about Advanced. Also for being a woman, they are incredibly great and not intimidating. I've had several repairs with my Jetta, and just recently got into an accident. I had my car dropped off there, but found out later when they called that they don't do body work. By the time I had called back, they already had one of their recommended body shops having someone looking at my car. They had done the next steps for me. That's really above and beyond. This also saved me the hassle of having to figure out where to go and how to get my car there.Absolutely, wonderfully 5 stars. I will be coming to them for a long time.