About / Reviews

Randy and the team at Advanced are a godsend. They were able to quickly diagnose my VW New Beetle that had suffered through multiple failed repairs at another shop in town, and had the expertise and relationships to bring everything to a great conclusion. I couldn't recommend them more highly.

5 Advanced Autowerks - Mission

This my new benchmark for customer service. Fantastic experience, good prices and helpful people. New home for the my v-dub.

5 Advanced Autowerks - Mission

Randy and team are very knowledgeable, dedicated, and extremely communicative. Great folks to know and I'd recommend them to anyone with an Audi or VW.

5 Advanced Autowerks - Mission

These guys are GREAT!!! I've had my car worked on there a few times and they've done a great job. They call and tell me what they have found that might need to be fixed and then they are very realistic on how much time I have before it absolutely must be taken care of it. They never push me into doing extra work and they are alwasy great at explaining everything they are doing.BUT even better than that... They helped me to get my catalytic converter replaced for free from the car dealer under my warrantee, even though my car was technically no longer under warrantee. They could have said nothing and had me paying them $1000, but they were very helpful and now I don't have to pay anything at all. Thank you, Thank you, Thank you!!My husband and I would recommend them to anyone with an audi or VW. In fact I think when I buy a new car I'll stick with one of those two brands just so I don't have to find a new mechanic.

5 Advanced Autowerks - Mission

Still awesome! I am seriously thankful to have these guys around and my 12 yr old Jetta is too. I recommend them to all my VW and Audi driving friends.

5 Advanced Autowerks - Mission

after figuring out the error code that was making me fail smog, googling to figure out how to fix it, staring blankly under the hood of my car and then crying because i am not the competent woman i thought i was, i called randy and told him what i needed. he assured me he'd try his hardest to do the cheap repair. i hate b.s. my family members were mostly blue-collar auto workers. as the "rebel" i drive a volkswagen. i maybe should've listened to my grandpa, however chevrolet cars aren't much better. but i digress...i ended up needing the costly new part but they explained WHY the old part didn't work - nobody in my past mechanic experience has ever done that! their customer service was awesome, i didn't feel weird leaving my car there overnight and they have a shuttle service that picked me up at work. i didn't leave with 6 other repairs i didn't want and the shop was SO clean. if you're a VW or audi owner and want a mechanic you can trust, give these guys a call!

5 Advanced Autowerks - Mission

My experience here was excellent. They answered all of my questions and were very helpful and professional. They fixed my car in a timely manner and didn't try to sell me on a bunch of other repairs. They did point out some things that I probably want to have done in the future but they were not pushy about it. Finding a mechanic that you feel is competent and honest is difficult but essential. I would recommend these guys wholeheartedly and I will go back again with complete confidence.

5 Advanced Autowerks - Mission

The single best service experience I've had to date in California period. I wish every business I interact with was as service oriented as Advanced.Estimates are fair. Explanation of service, mechanics, etc. are thorough. If you're on a budget they'll point out the essentials versus the items that can wait for another day. Employees at courteous, friendly and sharp.Courtesy shuttles are available as are free tokens for MUNI. In past experiences they've stayed late for me to pick up my car. On another occasion they not only fixed my car so I could get my smog check done on time later in the week, they took it to be smogged for me... all in the same day before I picked i up.Fantastic service!

5 Advanced Autowerks - Mission

These guys are knowledgeable and extremely helpful. They answered all my questions and went above and beyond to try to diagnose an intermittent issue with my transmission. Awesome!

5 Advanced Autowerks - Mission

Advanced is run by a group of incredibly honest business people. I had all 6 ignition coils in my Audi A4 replaced in July 2008. I moved to the Seattle area 4 months later and, wouldn't you know, come May I had to have all 6 of them replaced again. My Seattle area garage indicated a batch of problems with the particular brand that Advanced had installed. I asked my Seattle area garage to retain the 6 that Advanced had installed, fully expecting a series of phone calls and painful negotiations to get even a pathetic remedy to the situation. None of that! I emailed Advanced and within 5 minutes, Randy called me. He acknowledged that there had been some problems with that particular brand (which Advanced no longer uses) and offered to refund me for the parts and some of the labor (I had other work done along with those ignition coils). How about that! It makes me happy to know that honest business people still exist, even in the automotive repair industry.Since we're on the subject, Advanced also gave me a free oil change about a year ago, when I went back with a defective filter only a couple days after my previous oil change. My Audi has had serious oil leak issues, so you can imagine my dismay when I noticed oil on my garage floor. But Advanced remedied that issue quickly and with a freebie. Thanks guys!And yes, Royal Motors is downright awful--bad service (don't even get me started on my oil leak issues) and ridiculous prices. And come on--their service location is no better than Advanced's.

5 Advanced Autowerks - Mission