I have been singing the praises of the Advanced Autowerks team for the last week, since they serviced my 2002 Cabrio. I had always gone to the dealership prior, but their location isn't in the city, and I was looking a local option.I was delighted with their straightforward approach as to what needed to be done, and what was less necessary, with clear explanations as to why. They treated me with respect and listened to me. I agree and second everything Fredrick, Ryan, and Jane wrote, and in short, if you have a VW or Audi, do yourself a favor and go see these guys. They're wonderful.

These guys are really great. I have been here (sadly) numerous times and: 1) they have never pressured me into getting additional work done that I didn't need right that second by scaring me into having it done (ahem...Stevens Creek Audi, I am looking at you); 2) they sent me to the dealership when they knew something my car needed was covered by the manufacturer, even though I was at the shop and ready to get the work done there; and 3) they charge approximately half of what the dealership charges, but they still know their s**t about these cars. As a girl who gets slightly hysterical over car problems but knows very little about cars, I am ever so appreciative.

these guys are awesome. knows their stuff and able/willing to explain things to you. they even provide complementary muni token or free cab ride.

My new favorite mechanic -- I've had pretty good luck from dealer service, but now that I've exhausted Audi Care and am paying out of pocket, I tried this independent shop, and am really impressed.I knew I needed brakes, and they did a brake replacement in a few hours. They also found a couple minor issues which were going to become major, and resolved them before I got stuck on the road somewhere.It's a fairly convenient location now that the T runs down third street; they'll even give you change for the trip (both ways) from a huge jar of dollar coins, or will take you to caltrain.I'll definitely be using this shop for all my Audi service needs in the future.

I just had to do this because these guys are fantastic!Being a girl you always get taken for a ride when it comes to auto repair and I've become extremely cautious when I take my car anywhere so I trusted my instincts to use the many reviews for this place and I am very pleased with the outcome.I needed a 55,000 check-up for my car and called around finding out this place was almost half the price of the dealership quote and said "yes". I dropped off my car, they called me when it was ready and then I mentioned a funny noise and asked them to check it out and they did. When I came to pick up my car they said they couldn't find the noise and Randy even drove around with me so that I could point it out, but it didn't happen. Oh well, so Randy said when it starts acting up again, bring it by and we'll be happy to check it out. As I was paying the bill they mentioned that they replaced the burnt out tail lights (I didn't tell them about it either) and even ordered a missing piece for the tail light that the previous shop neglected to replace when they removed the lens, WOW!!! Who ever heard of that, even better, there was no charge! I couldn't believe it, I wanted to tip them but I'm not sure you're suppose to do that so maybe I'll bake some cookies and send them to the guys, both Randy and Bret were so helpful.I left their business wanting to put fliers up all over town praising them but writing this is probably just as good. If you need a good mechanic, try these guys, I can't wait see them for my next cars check up.

These guys are the best car guys I have ever gone to. I am not an easy customer. I think I know something about cars, but I really know only enough to be dangerous. Randy, Brett and Jason humor me and then find the real problem and fix it. They are always up front about costs and options and stand by their work. I could not recommend them more highly.

There are many things that make me a dude. I prefer bourbon straight, I like loud music and I can do about 15 pull-ups in one go. Often, I'm doing all of these things at once.But when it comes to cars, I'm as clueless as Tim Curry in the library with a candlestick. The only way I'll know if a job is done well is if the car continues to run as it should after being checked. For this reason, I go exclusively to Advanced Autowerks for all my Passat repair needs. The prices are reasonable and, most importantly, I really trust these guys. They are friendly, responsive, smart and professional.If you've got an Audi or a Volkswagen, go to Advanced Autowerks. If you've got moonshine, Hendrix and monkey bars, you come see me.

I found this place after seeing all the bad reviews about Royal where I bought my car and initially went there for a service that was covered my by warranty and they were kind enough to let me know they would give me great service without a million dollar charge when my warranty expired. Highly recommend!

This is BY FAR the BEST auto shop in the PLANET.These guys always do THE MOST amazing job with the car are super friendly and go so out of the way to be accommodating without making you feel as such!I tell everyone about them and even told a friend a week ago that she has to go see them because "they love what they do, do not haggle or overprice any of the service and run a legitimate business and that is why it feels like such a treat to go in. And that is why the are SO successful" Generally speaking i previously cringed at the thought of going to get me car fixed - but these guys really make the experience AMAZING! They even reimburse you for a taxi or muni ride there and back!They have even changed my light bulbs at NO CHARGE one time!?!?Cannot rave enough about them! My car is in excellent shape thanks to them!

Back in the day when I first started coming here ('04) it was Aaron and Randy and a couple of lifts. Now it's Randy, Brett, Jason, a bunch of experienced techs, and a shop full of lifts. These guys are nothing short of superstars. They are straight-forward with the work that is necessary to get your vehicle running perfectly. True story: A buddy of mine recommended that I have my timing belt service performed by a friend. I went for it, since it was a great deal and I was helping a friend. Hindsight being 20/20 now, this was a huge mistake. Not only did I cheat on my guys at Advanced, but I had to tell them about it when something went wrong -- and it seemed related to my TB service. Brett took care of it and didn't break up with me afterward. If you're looking for solid service for your German, look no further than these guys. Everything about them is awesome.